COVID19 - Housing and Loans
Evictions are also suspended indefinitely. Housing Court will also be closed indefinitely, except for emergency cases (such as illegal lock-out, post eviction, emergency repair cases). People with emergencies should call the court, or the Housing Court Answers hotline: (212) 962-4795. NYCHA hearings are also cancelled. Tenants will receive a postcard with a new date to go to court. The nonprofit Housing Court Answers operates a hotline that will still be open Monday though Friday 9am to 5pm. Any folks with questions about court or evictions can call (212) 962-4795 for more information. Visit their website for new information: hcanswers.org.
NYCHA encourages households experiencing a loss of income to access our rent hardship program. You may qualify for a rent reduction if all the following conditions are met:
• There is at least a 5% reduction to gross income
• Current rent is more than 30% of the net household income
• Reduction in income has lasted at least two months.
Residents can request a rent reduction by completing an Interim Recertification via the NYCHA Self-Service Portal or by calling their Property Management Office to request a paper form be mailed to your home. If your household experiences a complete loss of income, you may qualify for NYCHA’s Zero Income Policy; please call your property management office to participate in the required eligibility interview. As a reminder, public housing residents have eight ways to pay rent, including via mail, MyNYCHA, online, at an authorized bank or credit union, by phone, and more. Visit on.nyc.gov/payrent to learn more. If you have any NYCHA questions or concerns, please call 718-707-7771.
NYCHA residents that experience a loss of income may qualify for a rent reduction. Households that have experienced a complete income loss may qualify for the Zero Income Policy.
- Agency: Human Resources Administration
- Phone Number: 718-557-1399
- Business Hours: Monday - Friday: 8 a.m. - 5 p.m.
- Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person.
Loans & Financial Assistance
- The Hebrew Free Loan Society Coronavirus Financial Impact Loan Program provides interest-free loans of $2,000-$5,000 to residents of New York City’s five boroughs, Westchester, or Long Island who are facing financial challenges caused by the Coronavirus outbreak. All low- or moderate-income New Yorkers are eligible, regardless of credit history. Loans require one guarantor. For more information or an application, visit https://hfls.org/loan-programs/coronavirusfinancialimpactloan/
- If your work schedule was reduced as a result of the coronavirus and you are unable to pay your rent, you can apply for a Cash Assistance special grant request to get benefits for emergencies.If you have an active Cash Assistance case, visit ACCESS HRA
- Visit ACCESS HRA to apply for cash assistance
- Visit HRA Home Energy Assistance Program (HEAP) to apply for the Home Energy Assistance Program (HEAP) grant
- Call New York Disaster Interfaith Services (NYDIS)at 212-669-6100, Monday - Friday, 9am - 5pm; Emergency “life safety” financial assistance for under-resourced households with a direct impact.
Financial Assistance for Small Businesses
- The City will offer financial assistance to small businesses to help lessen the economic effect of the COVID19. Businesses may qualify for low-interest loans and employee retention grants.
- You can get more information and sign up for email updates at NYC.gov/sbs. Information about the new loan and grant program for impacted small businesses, including application links, will be sent to the email you provide.
- Visit the Small Business Services website for loan and grant information and to sign up for email notifications.
Paid Sick Leave
Small Business Relief Loan Fund
Renaissance Economic Development Corporation, an affiliate of Asian Americans for Equality, just announced its Emergency Small Business Relief Loan Fund to help the many independent neighborhood businesses imperiled by COVID-19. Learn more (or apply) at: