COVID19 - WIFI

WIFI Access

  • Charter cable will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription, and installation fees will be waived for new student households. For eligible low-income households without school-aged children, Charter continues to offer "Spectrum Internet Assist," a low-cost broadband program delivering speeds of 30 Mbps. They are also opening its Wi-Fi hotspots across their service area for public use.

  • To enroll in the free broadband service or Internet Assist, call 1-844-488-8395. (It's their standard customer service line, so use the "new service" or "add service" option. To avoid long wait times, call early in the morning or later in the evening, until 1:00 am EDT) 

  • Multiple companies have joined the Keep America Connected Pledge: read about it here https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf

    1. Under this pledge, participating companies have pledged not to terminate internet services for customers who are unable to pay, and to waive late fees

 
Affordable Internet at Home for
Eligible Households from Comcast
internet essentials comcast

More about Free/Low Cost Home Wifi 

At home

Comcast: offering Essentials internet service designed for low-income families free for 60 days for new qualifying customers. Visit https://www.internetessentials.com for more information. Call 1-855-8-INTERNET for set up.
Spectrum: households with K-12 students can get free Spectrum Wifi for 60 days (including free installation for new customers). Call 1-844-488-8395 for set up.

On the go

Comcast: Xfinity WiFi hotspots will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi.
AT&T is providing free access to its public WiFi hotspots. Look for “att-wifi” or “attwifi” in the list of available wireless networks from your smartphone or laptop.

 

Source https://citylimits.org/nyc-coronavirus-crisis-resources-for-you/#10